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Questions? Ideas? Just want to share your story?
We're real people who actually read and respond to every message. Usually within 24 hours, often much faster.
Reach Out
🤝 Collaboration & Wholesale
Business inquiries, partnerships, or wholesale:
business@journeysend.design
Response time: Usually within 24 hours
(We're human, not bots—sometimes we sleep too!)
Quick Answers
Where do you ship from?
We work with print-on-demand partners with facilities in the USA, EU, and other regions. Your order ships from the location closest to you for faster delivery.
How long until my order arrives?
Production: 3-5 business days (everything is made-to-order)
Shipping: 5-7 days within USA, 10-15 days international
Total: 8-12 days for USA, 13-20 days international
What's your return policy?
We replace or refund defective/damaged items within 30 days, no questions asked. Since items are made-to-order, we can't accept returns for change of mind, but if something's wrong, we'll make it right. See our full Shipping & Returns Policy.
Can I request a custom design?
Absolutely! We love collaborating with thoughtful fans. Email us at hello@journeysend.design with your idea and we'll see what we can create together.
Do you offer wholesale or bulk orders?
Yes! For convention vendors, retail stores, or bulk orders, email business@journeysend.design and we'll work out special pricing.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard or contact us at orders@journeysend.design.
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"Every conversation is a journey."
We're listening. 💙
